Judy Gross spent her career in the field of mental health, working with families as well as groups and individuals, most recently at Johns Hopkins Suburban Hospital. She holds a certification in forensic evaluation from University of Virginia, and completed an externship in structural family therapy.

In December 2009, her husband Alan was kidnapped by the Cuban government where he remained a hostage for five years.  During this time, she devoted her time to obtaining his release, working with members of Congress, and officials at the Department of State, National Security Council and the White House, and speaking publicly throughout the country and in the media to make sure his case remained well known.  She was able to travel to Cuba several times and met with Cuban Government officials.  With the assistance of numerous people, Alan gained his freedom in December 2014.

Following this five-year ordeal, Judy wanted to help other families who were victims of hostage situations. She is a member of the Hostage US Family Support Team, where she combines her knowledge as a therapist with her personal experience to assist families in similar predicaments.