If an employee is at risk or is taken, we can help.

Many organizations have operational plans in place for responding to hostage taking, but often overlook the critical human element. As countries and terrorists continue to partake in taking captives, American’s working abroad are increasingly becoming targets. Supporting families and reintegrating employees’ post-incident is essential—not just for the well-being of those directly affected, but also for maintaining the stability and reputation of your organization. Hostage US provides in-depth training to help organizations navigate these human dynamics, equipping security, HR, and legal teams with the tools to meet their duty of care and offer the best possible family support and post-release care.

Tailored Training

Hostage US provides customized training for organizations with a global presence at risk of employee hostage-taking or wrongful detention focusing on best practices in family support and hostage reintegration. Our training assists employers in managing the challenges of hostage and wrongful-detention cases, supporting families, and reintegrating employees. We review employers obligations in these complex, often prolonged situations. Hostage US will work with you to design and deliver a custom training package from the topics below.

Begin with an introduction of Hostage US to gain an understanding of the goals of training and the support that Hostage US can provide your organization.

Gain overarching insights into the global issue of hostage-taking and wrongful detention, including definitions, types of scenarios, and general trends on the issue.

Explore the emotional and psychological journey of a family member experiencing a loved one’s captivity, along with the practical challenges they face. Understand key issues faced by family members and what the family might need from the employer. Anonymized case examples centered on the family’s experience can optionally be included.

Understand the critical role of family liaison personnel, including required skills and qualities, what to expect, successful support strategies, and managing in long-term hostage or wrongful detention situations.

Learn the vital aspects of supporting your employee’s family focusing on key functions of the Family Liaison role. Understand the importance of communications and key skills needed for the first contact with the family and handling ongoing communication, as well as providing well-being support and resources. Anonymized case examples centered on employer support can optionally be included.

Gain initial understanding of an employers Duty of Care in these crises. Assess your capabilities and limitations for employee and family support. Discuss Hostage US support and other external resources including, US Government agencies involved in these incidences, a high-level overview of insurance benefits, and other support available to your people.

Learn best practices for managing information for employees traveling to high-risk areas and handling information during a case. This session also covers internal communication strategies about incidents.

Understand the immediate and long-term reintegration needs of former captives. Learn how to meet with former captives upon return, provide support services, and help employees resume their roles post-captivity. Anonymized case examples centered on reintegration can optionally be included.

We offer additional training on topics related to advanced aspects of family support, media and social media, long-term family support strategies, and supporting hostages and families following death.

Other Events & Consultancy

Hostage US occasionally hosts educational events, workshops, and seminars across the US. Additionally, Hostage US offers consultancy services for organizations needing more tailored support, such as reviewing family liaison policies or developing reintegration plans. Reach out to discuss how we can support your organization.

Get in touch to discuss Hostage US education at info@hostageus.org.

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